Business Telecoms – Peterborough Telecom Core Values
Superior customer service is at the heart of what we do.
- To deliver business telecoms on this promise we focus solely on our core business of Business Only IP Telephony and access products which include SoGEA and FTTP Broadband and Leased Lines.
- We aim for 100% Right First Time Installation of quality products and services which means ongoing support time is minimal benefiting your operation.
- Prompt courteous response is our standard offer for all.
- At the core of our service is contract flexibility which allows our customers to add or reduce users as you choose not dictated by a contract.
- Leasing of business telecoms is inflexible and very expensive, so we don’t offer this
- We think about a businesses current and future requirements. So the services we provide can easily be upgraded without huge extra costs being incurred.
Transparent, Clear & Simple
- Billing for business telephone systems can be complex, over powering and provided in a way that makes tracking and auditing a time consuming nightmare
- Our customers receive clear simple and understandable monthly bills. The quote we provide mirrors the bill you receive so billing is clear, simple and transparent
Working towards a greener future
- At Peterborough Telecom we take our Environmental Credentials seriously and our processes are electronic throughout, generating no paper and no waste.
- Our services are cloud based, minimising the amount of hardware required.
- For transportation all staff drive either fully electric or PHEV cars.